A chatbot is a computer program designed to interact with humans through textual or auditory means. It is an application of artificial intelligence (AI) that simulates human conversation and can respond to user queries, provide information, and perform specific tasks.
Chatbots use natural language processing (NLP) techniques to understand and interpret user input. They are often used in customer support, e-commerce, virtual assistants, and various other applications where there is a need for automated communication with users.
Chatbots can range from simple rule-based systems that follow predefined responses to more advanced AI-based models that can understand and generate human-like conversations. They can be deployed on websites, messaging platforms, mobile apps, or integrated into voice-enabled devices.
Overall, the goal of a chatbot is to provide efficient and personalized interactions, enhance user experience, and automate certain tasks through conversational interfaces.
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